scribetower Terms of Service

Update Notice: We updated the ScribeTower Terms of Service effective June 18, 2023. You may review the prior version of the ScribeTower Terms of Service here. These updated Terms of Service completely replace all previous versions.

These Terms of Service describe Our terms and conditions and tell You about policies, agreements, and site usage.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms of Service:

  • “Company” (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to ScribeTower.

  • “Service” refers to the Website.

  • “Website” refers to ScribeTower, accessible from scribetower.com

  • “You” means the individual accessing or using the Service, or the Company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Disclaimer

Exclusions and Limitations

The information on this Website is provided on an “as is” basis. To the fullest extent permitted by law, this Company:

  • excludes all representations and warranties relating to this Website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this Website and/or the Company’s literature,

  • and excludes all liability for damages arising out of or in connection with Your use of this Website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things, or You have advised this Company of the possibility of such potential loss), damage caused to Your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. 

The above exclusions and limitations apply only to the extent permitted by law. None of Your statutory rights as a consumer are affected. 

Liability

All changes and suggestions for Your project are optional and need not be implemented at Your discretion. The final product to be published in any capacity is the responsibility of its original author, and ScribeTower takes no responsibility or ownership beyond the services agreed upon in the contract. ScribeTower is not liable for damages that may occur as a result of Us being provided incorrect or incomplete information by You. 

Please note that ghostwriting can be a controversial service if misused. Generally, ghostwriting is unethical if it misrepresents the abilities and skills of the person whose name appears on the final product. For example, we do not offer ghostwriting services for academic papers since these works are specifically designed to showcase a person’s ability to research and write, and involving a ghostwriter would be academically unethical. Likewise, we do not provide ghostwriting services to build writing portfolios since, again, such work is designed to showcase a person’s writing ability.

ScribeTower is an editing, revision, and translation service, not an essay mill. While We may rewrite sections of a project, elaborate, or otherwise offer suggestions, We do not write academic essays for a fee.

NON-USE OF ARTIFICIAL INTELLIGENCE

The Company does not use or work with Artificial Intelligence (AI) programs or Machine Learning (ML) tools to provide goods and services to You. AI and ML include, but are not limited to, ChatGPT, AI Writer, Midjourney, and other similar programs. The Company’s employees perform all tasks related to each contract. 

Payment Options and Service Cancellation

Payment

We currently accept all major credit cards through PayPal, Venmo, and Zelle. Our Terms are Payment in Full after We contact You and confirm the project is finished. All files remain the property of the Company until Full Contract Payment is posted. 

Modification of Agreement

Any changes to a project’s requirements once a contract is signed must be discussed with ScribeTower. If You require further services in a project, You may contact ScribeTower to renegotiate fees and a new contract may be created and signed to replace the old one. This will be determined on a case-by-case basis and is dependent on current workload and the nature of the dissatisfaction with the provided end product. We will reissue any invoice if any error is later discovered. All services and fees are final once the client posts payment.

Termination of Agreement

Both You, the client, and the Company have the right to terminate any Services Agreement for any reason. If You decide to terminate any Service Agreement after the 48-hour grace period, a Cancellation Fee will be applied (See Cancellation Policy below). If We are required to cancel a contract (for unforeseeable reasons or reasons We deem fit), You will not be billed a Cancellation Fee. We reserve the right to refuse services. If any document promotes hate speech and/or discriminatory views, or if a document is designed to cause mental distress or harassment, ScribeTower reserves the right to refuse service and/or terminate a contract.  

Cancellation Policy

You have a maximum of 48 hours from submitting Your signed contract to cancel the contract without penalty or fees applied. To cancel a contract, You must contact scribetower@gmail.com through Your email account on file and state the following: “I, (FULL NAME ON CONTRACT), wish to cancel my contract made on (DATE) for the amount of (PAYMENT AGREED UPON).” We will send a confirmation email within 24 hours of receiving Your cancelation email. No further action is required by either party after these emails have been exchanged.

If a cancelation is required after the 48-hour grace period, ScribeTower reserves the right to charge a Cancellation Fee of 40% of the contract amount. We will send an invoice with this amount to be charged immediately upon receipt. If the Cancellation Fee is not paid in full within 3 business days, ScribeTower reserves the right to take legal action. In the event of a cancellation, any edited sections or versions of Your original document will not be delivered. Your original document along with edited sections or versions of the document will be deleted immediately by the Company.

Service Turnaround Time and Copy Requests

Review Period for Service

Turnaround time for services varies between 1 and 6 business days depending on the length of the project, the services requested, and ScribeTower’s current workload. Work will begin as soon as possible after You return the signed contract to the Company. If the project may take longer than the indicated time, We will contact You in a timely manner. ScribeTower is not responsible for unforeseen technical difficulties that may lead the customer to receive the product late.

Availability

Unless otherwise stated, the services featured on this Website are only available within the United States of America. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability.

Retention of Documents and Obligation to Delete

The Service will retain Your documents (the copy of Your document with Our annotations and the new version with the annotated changes already made) for one year for the purposes of reforwarding You these documents in case the email containing them was accidentally deleted. You may request additional copies of Your end product within this year-long period. We are obligated to delete Your documents after one year.

Detailed Information on Website Usage

Use of The Site

You hereby agree not to use contact information provided on the Site for any unauthorized purposes, including but not limited to marketing. You shall not use any hardware or software intended to damage or interfere with the proper working of the Site or to surreptitiously intercept any system, data, personal information, or Content on the Site. You agree not to interrupt or attempt to interrupt the operation of the Site in any manner whatsoever.

You shall be solely responsible for complying with the laws of the country from which You are accessing this Site and You agree that You will not access or use the information on this Site in violation of such laws. In addition, You may not use this Site:

  • In a way that breaches any applicable local, national, or international law or regulation;

  • In a way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; or

  • To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other similar form of solicitation (spam) or any material that You are not authorized to use, disclose, distribute, or share.

You guarantee, warrant, and certify that You are the owner of the contents or are otherwise authorized to use the Content and that the Content does not infringe upon the property rights, intellectual property rights, or any other rights of any other person in documents You submit on ScribeTower. You further warrant that to Your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any Content in Your provided documents, including trademark, trade name service mark, and copyright formerly or currently used by You in connection with the Content.

Age Restrictions

Our Website is not intended for use by individuals under the age of 18 for any products or services available on or via the Website. We do not knowingly or intentionally process the personal information of any individual under the age of 18. You must not use Our Website, purchase, or attempt to purchase any of Our products or services, or submit any personal information to Us if You are under the age of 18.

Links from this website

We do not monitor or review the content of other websites which are linked to from this Website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by Us and should not be regarded as the publisher of such opinions or material. Please be aware that We are not responsible for the privacy practices, or content, of these sites. We encourage Our users to be aware when they leave Our site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site Yourself before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from Your disclosure to third parties of personal information.

General

By accessing this Website and using Our services, You consent to these Terms of Service. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms of Service and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms of Service, or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms of Service shall not be amended, modified, varied, or supplemented except in writing and signed by duly authorized representatives of the Company.

Notification of Changes

The Company reserves the right to periodically change Our Terms of Service to reflect changes to our services and practices. If there are any changes to Our Terms of Service, the revised Terms of Service will be posted on this Website with the date of the last modification. We may choose to notify You by prominently posting a notice of a new Terms of Service update on Our Home page and other key pages on Our site for a period of time at our discretion. Your continued use of the Website and services after we post any changes to Our Terms of Service signifies your agreement to any such changes. You are, therefore, advised to reread this statement on a regular basis. We encourage you to check whenever you use our services to see if the Terms of Service have been updated. If you do not agree with the Terms of Service, you must discontinue using the Website and services.

These Terms of Service form part of the Agreement between You, the Client, and Us, the Company. Your accessing of this Website and/or undertaking of a booking or Agreement indicates Your understanding, agreement, and acceptance of the full Terms of Service contained herein. Your statutory Consumer Rights are unaffected.     

Contact Us

If you have any questions about these Terms of Service, contact us: